Shipping policy
Shipping Policy
At thecardhubaustralia.com, we strive to provide our customers with a seamless and convenient shopping experience. Our shipping policy outlines the various shipping options, costs, and delivery timeframes to ensure you receive your products as quickly and efficiently as possible.
Processing Time: Orders are typically processed within 1-2 business days of receiving payment. During peak periods, such as new product releases or holiday seasons, processing times may be extended. We will notify you if there are any significant delays in processing your order.
Shipping Options and Costs: We offer the following shipping options for our customers:
-
Standard Shipping: Delivery within 5-7 business days, with a flat rate shipping fee based on destination and package weight. Please refer to our website for specific shipping costs.
-
Express Shipping: Delivery within 2-3 business days, with a higher shipping fee based on destination and package weight. Please refer to our website for specific shipping costs.
Please note that shipping costs are non-refundable, and customers are responsible for any customs fees, taxes, or duties incurred during international shipping.
Tracking Your Order: Once your order is shipped, you will receive a shipping confirmation email and a follow-up email when your parcel has been shipped containing your tracking number. You can use this tracking number to monitor the progress of your package through the carrier's website.
Lost or Damaged Packages: If your package is lost during transit or arrives damaged, please contact us immediately at support@thecardhubaustralia.com.au or 0493652174. We will work with the carrier to resolve the issue and may issue a refund or replacement at our discretion.
'
'
'
'
'